54" Solid Door Reach-In Freezer

Bought two and one doesn’t keep french fries frozen. Internal fan doesn’t seem to circulate so top of product is froze but bottom shelves are not. Seems like an easy fix but after two weeks of talking with readykitchen warranty, still no action. DO NOT purchase ready kitchen. Every interaction is obviously geared to not solve the problem quickly. They will not send a tech to fix and as commercial kitchen owners know, we don’t have tome to answer one question a day from a tech in some other country telling us to troubleshoot over a “chat” or email. My product is lost long ago at this point and they won’t even provide a phone number. It is crystal clear the objective of the extended warranty is to take money and never solve the problem. Do yourself a favor and accept its a throw away item and either pay for service yourself if minor or purchase a new one. Ready kitchen is a horrible excuse for a solution.

Lasted only a year and a half before the fan went out and it wasn't covered under warranty.

Worst purchase ever! Poor quality very flimsy and so loud it makes me physically ill, headache, nausea. I’m sad, mortified. It cost more to repair than new.

This product looks great seems to be great so far. The only reason for four stars is that we have not had this product very long.

Decent freezer so far. It makes a good amount of noise and rattles (unlike my other three fridge and freezers). I bought a bun rack that (according to website) fits - it did not. The replacement they offered fit but it’s extremely tight - I will need to modify the rack in order for it to fit well. Otherwise works well so far.

Freezer arrived with shelving tracks installed incorrectly and the freezer is very noisy. Even though the freezer arrived with issues webstaurant customer support wouldn’t do anything to help other than suggest I submit a warranty claim on my brand new freezer. The warranty company has been very difficult to deal with. 2 months in and I’m now just getting it diagnosed my a service tech to wait on parts that may or may not require that I end up replacing the unit anyhow. I am beyond dissatisfied with this unit and wish I would not have purchased.

It stopped working after 1 year and 4 months of regular use on ice packs. I submitted claims to the company but no response. They can be a good freezer but once it breaks you are on your own.