71" Customizable Ice Cream Dipping Cabinet with Flat Sneeze Guard

I’ll start with the positive- the dipping cabinet is sharp, keeps the ice cream cold, but that’s where the positive ends on this awkward, stupid design. This cabinet is designed with three trays, each holds four tubs of ice cream suspended above the bottom of the freezer with room for tubs below. So when one of your 12 tubs up top is emptied, and it’s time to bring one up from the bottom- Your first option is to grab the tray by the rim, and lift all the three remaining tubs within it out of the freezer. The other option is to remove all the tubs from the tray, so the tray is light and easy to lift. The trays when full are heavy and awkward and when empty they’re still awkward. Not only do they have to be removed at a certain/specific angle, tilting them just right between the top glass and the edge of the freezer. If you don’t do this just exact angle then you will scratch the glass. This makes it difficult to store anything in the bottom compartment of the freezer, since it requires emptying almost the entire cabinet to just change out tubs of ice cream. Then let’s talk about if you need to get to the ice cream in middle, up top. You have to empty the tubs, remove the pan. Then slide the middle tub over and get your ice cream tub out. You can’t access the middle ice cream tubs unless you move it completely over. That’s only done by emptying one side or the other. Other issues with the design choices as well….The metal caps that hold the glass panes together have screws that are too long for the washer and nut they attach to, so they either hold loosely, or the screw dents the metal cap, pushing the flat into a conical point and causing the metal cover to sit crooked. It makes for the glass not to sit correctly. The rubber tube that sits between two pieces of glass barely stays in place and leaves a gap. So as a small business I am now just out of the money, because there is no option to send this large equipment back and we will have to replace due to the inability to get to the middle ice cream. I order everything from this site, including multiple stand up commercial glass freezers, but I do wish I had gone with another option this time. It’s so disappointing , the thing looks really good from the customers side but it’s not practical or useful for an ice cream store and now it’s a very large loss of money on this equipment.

The thing looks sharp, and keeps the ice cream cold, but that’s where my compliments on this profoundly stupid design end. This fridge is designed with three trays, each of which holds four tubs of ice cream suspended above the bottom of the freezer with room for tubs below. Okay, so one of your 12 tubs up top is emptied, and it’s time to cycle in a fresh one for below. Your first option is to grab the tray by the tiny little rim, and lift all the three remaining tubs within it out of the freezer. Your second option is to remove all the tubs from the tray, so the tray is light and easy to lift. The trays when full are heavy and awkward, and when empty they’re still awkward. They have to be removed at a certain and specific angle, tilting them just right between the top glass and the front lip of the freezer. This makes it a real pain to store anything in the bottom compartment of the freezer, since it’s such an ordeal to pull anything out. There are a couple other odd design choices as well. The metal caps that hold the glass panes together have screws that are too long for the washer and nut they attach to, so they either hold loosely, or the screw dents the metal cap, pushing the flat into a conical point and causing the metal cover to sit crooked. The rubber tube that sits between two pieces of glass barely stays in place, and has already fallen off on my cooler. I’m doubtful I’ll he switching to another cooler anytime soon, since I built my counter brand new to fit the dimensions of this one, but I do wish I had gone with another option. Such a shame, because the thing looks really good from the customers side.